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Assessments Not Updating the score.

Hi,

we were investigating an issue that was preventing the assessment scores from being updated onto the site. I have been informed that this issue has been fixed. 

This was manifesting itself in two ways.
  1. The assessment completes and the score is shown but no 'Score/result saved' message appears. If this still happens after you have cleared your browser's cache then you need to screen grab the score screen and send it to us and we can manually update it on your account. We need to see the URL as it identifies the course and the lesson you were taking the assessment for.
  2. The screen freezes on the last question and the script to check and update the score gives a error on your browser. Unfortunately there is nothing we can do except advise you use the quizzes as practice.
You should regularly clear your browser's cache completely as even when we find and fix the issue, having the completed the assessment it will reside in cache and be used, instead of updating it to the fixed version.

Sorry for the inconvenience 

Regards Tom

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